Terms and Conditions

Check-In/Check-Out Policy

- Check-in is anytime after 4:00 pm.

- Check-out is anytime before 11:00 am.

- Late check-out may apply an extra fee and must be approved by hotel management.

Guarantee Policy

- All reservations must be guaranteed on a major credit card at the time of reserving a room.

- A deposit equal to 50% of the reservation value is required at the time of booking.

- A $50.00 general deposit will be taken at the time of check-in. This deposit is refundable the day of check-out unless any charges are incurred during your stay. 

Cancellation Policy 

- Cancel by 3 PM EST at least 14 days prior to arrival to avoid forfeiture of your prepaid deposit.

- Cancel by 3 PM at least 48 hours prior to arrival to avoid having full room reservation charged to your credit card.

- For any cancellation made within 48 hours prior to arrival will result in a full 100% charge for room, taxes and fees.

- Early Departure does NOT guarantee a refund of any kind. WE HIGHLY RECOMMEND TRAVEL INSURANCE. We realize that cancellations are sometimes beyond your control. For this reason we recommend purchasing travel insurance for peace of mind.

- "No show" reservations are subject to 100% non-refundable payment of total room charge.

- A daily resort fee of $15, plus tax, will be added to your nightly rate. This includes an early bird snacking, in-room Nespresso coffee service, complimentary WIFI, beach towel, Frette robe, umbrella, beach access. 

 

Pet-friendly Policy

- Pets are allowed in designated rooms only, call to 631-722-7212 for arrangements to secure a pet-friendly room.
- Pet-friendly accommodations will not be guaranteed without direct conversation with the property.

- One pet per room, must be under 50 pounds and good behavior.

- A non-refundable $65 pet fee will apply to the reservation.

Smoking Policy 

American Beech are non-smoking hotels. Smoking inside the facility is subject to a $250 fee.

Please Note:

- Aqua Hotel does not have a restaurant or bar on the property.

- Aqua Hotel is a boutique hotel. Reception is open from 9 AM to 8 PM during the summer season and 9 AM to 5 PM October through May.

- Late check-out or early check-in are not available. Our cleaning process is taking more time than usual due to COVID-19. 

- Aqua Hotel offers rentals such as kayaks, paddle boards and bikes. 

- Free parking is available on the property. Each room is assigned one parking spot. The Rooftop Suite has 2 parking spots.

- The hotel facilities are for hotel guests only, please do not bring visitors during your stay.

- We don't allow parties at the hotel and no loud music in your room after 10 PM - $1,000 fee.

Aqua Beach Hotel
631.722.3212
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15 Bay Avenue, Aquebogue, 11931
New York